The success and sustainability of the transformation brought about by operational excellence initiatives lie largely within the managers’ purview.
Because if the steps are properly driven by the leaders, it is both a matter of managerial transformation and also a transformation undertaken by the managers themselves.
Change managerial posture and behaviors
To do this, you want to see the posture and behavior of your MANAGERS evolve towards more leadership, more responsibility, more presence in the field, more team development.
You need more autonomous TEAMS who work in synergy better than in silos, and to motivate them, managers who make room for emotions and use the relationship as a managerial tool.